Privacy Policy

Effective Date: July 1, 2024

1. Information We Collect

We may collect your name, company name, email, phone number, and usage data when you use Larch ERP or contact us through our website.

2. How We Use Your Data

To provide and maintain our ERP services.
To respond to support requests and communicate service updates.
To ensure platform security and prevent unauthorised access.
To comply with applicable laws and regulations.

3. Data Sharing

We do not sell or rent your personal data. We may share it only with trusted service providers who assist in delivering our platform, or when required by law.

4. Data Storage & Security

Your data is stored on secure servers in India with encryption in transit and at rest, role-based access controls, and regular security audits.

5. Cookies

We use essential cookies for platform functionality and analytics cookies to improve usability. You may control cookie settings through your browser.

6. Your Rights

Access or correct personal data we hold about you.
Request deletion of your data, subject to legal requirements.
Withdraw consent for marketing communications at any time.

7. Data Retention

Account data is retained for the duration of your subscription and up to 3 years thereafter. Business data entered into the ERP is deleted upon request after contract termination.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a notice on our platform.

9. Contact Us

For privacy-related questions, email us at sales@larch.in or write to us at S1, 2nd Floor, Plot No.16, Bharani Nagar, Kattupakkam, Chennai – 600 056.

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